Assistance Network
Policy conditions
Customer Service
Emergency Help
Claims
An international service network
At Erika Travel Insurance, a select network of service partners on three continents handles all our claims and medical assistance. That way, you get access to top expertise and support around the world - 24 hours a day - in whichever time zone you happen to be situated.

With emergency centers, crisis teams, medical and dental staff, legal consultants and all-round claims processing and support, our network provides you with fast and competent service - in your own language (with few exceptions) and in a way that's easy to understand and access.

We demand a lot of our service partners. To ensure quality, one out of every ten of our customers is asked to rate their performance and helpfulness after filing a claim or receiving medical assistance.



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